Frequently Asked Questions

Can't find the answer to your question? Start a conversation.

Most Popular

  1. How much do the monthly kits cost?

    If you sign up for a month-to-month subscription, your monthly kit will cost $20. Signing up for a subscription with a commitment will reduce the cost of your monthly kits. With a six month commitment, each kit will cost $17. With a twelve month commitment, each kit will cost $15. Each type of subscription (month-to-month, 6-month, and 12-month) is ongoing, so you will continue to receive a monthly kit until you contact us to cancel.

  2. Can I cancel my subscription?

    To cancel a subscription, you must start a conversation with us. To allow adequate time for us to process subscription orders, we ask that you please do not cancel between the 25th and the 1st of the month. If you must cancel during this time, please see below for further details regarding cancellation fees. 

    If you have a month-to-month subscription and you request to cancel after the 25th of the month, there will be a $15 cancellation fee. After your subscription order has shipped on the 1st, you may then get in touch with us to cancel your subscription. For subscriptions with a six month or twelve month commitment, you will be charged 50% of your remaining commitment at the time of cancellation. Six month and twelve month subscriptions will not incur an additional $15 cancellation fee if they are cancelled after the 25th of the month. Our customer service team is more than happy to answer any questions or concerns you may have regarding the above policies!

  3. When will my credit/debit card be billed for my subscription?

    You credit/debit card will be billed on the 1st each month for We Cook. We Wear is billed on the 16th of each month.

  4. How much is shipping?

    For all domestic orders, the subscriptions will ship for free. A $3 processing fee will be charged for each Baby Boy Bakery™ subscription order shipping outside of the United States. Shipping rates for items from the shop will vary by service type, weight/size of order, and dollar amount of order. Refer to the Checkout page for accurate shipping and handling amounts. Shop items will not be bundled with kit orders.

  5. When will my kit be shipped?

    We Cook Kits will ship on the 1st day of the month, provided that the 1st does not fall on a weekend or a holiday. 

  6. What is the return policy?

    A complete list of kit contents are included in each item description as well as a photo of each. Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.

  7. What does month-to-month commitment mean?

    Month-to-month commitment means that you are signing up for a recurring monthly subscription. This is a good option for people who might want to try out the kits before agreeing to a longer commitment.

  8. What is the extra tools option?

    You may add extra tools to your monthly kits by selecting this option. Your order will be charged an additional $5/extra tools. Please note that not all months will include the extra tools option. You will not be charged for the extra tools on those months.